| Experience |
| |
Oct 2004 - Current |
Best Buy |
Federal Way, WA |
| | Sales Representative |
| |
- Demonstrate and explain product features to customers
- Meet sales goals for merchandise and service plans
|
| |
Jan 2004 - Apr 2004 |
Cruise Holidays of Federal Way |
Federal Way, WA |
| | Administrative Assistant |
| |
- Create paper files for customer bookings
- Enter client files in a computer database
- Write itineraries for customers
- Handle customer inquiries
|
| |
Sep 2003 - Dec 2003 |
Pierce County Security |
Tacoma, WA |
| | Security Officer |
| |
- Remain alert to security breaches (trespassers, break ins, vandalism, etc)
- Watch for safety hazards (fires, chemical spills, etc)
|
| |
Apr 2002 - Apr 2003 |
Washington Federal Savings |
Seattle, WA |
| |
Dec 2000 - Apr 2001 |
Washington Federal Savings |
Seattle, WA |
| |
Customer Service Representative |
| |
- Opened and closed Savings, Checking and Money Markets accounts, as well as CDs, IRAs, and Re purchase Agreements
- Processed deposits and withdrawals, and renewed CDs
- Processed IRA contributions, distributions, roll overs and Trustee Transfers
- Handled between 1000 and 1500 deposits / withdrawals per month
- Answered customer questions regarding fees and services
- Researched transaction histories for customers
|
| Education |
| |
2003 - 2004 |
Devry University |
Federal Way, WA |
| |
- Studied Computer Electronics Technology
- Studied analog & digital electrical circuits, and Boolean logic
|
| |
Jan 2001 - Mar 2002 |
Shoreline C. C. |
Shoreline, WA |
| |
- Studied English, Math, History & Anthropology
|
| Other Skills |
| |
- Type at 70 WPM, also proficient at 10-key
- Fluent in Spanish
- Computer Programming using C / C++
- Web page design using HTML / CSS
|